{"id":170375,"date":"2025-03-07T16:02:55","date_gmt":"2025-03-07T09:02:55","guid":{"rendered":"https:\/\/it.telkomuniversity.ac.id\/?page_id=170375"},"modified":"2025-03-12T09:16:09","modified_gmt":"2025-03-12T02:16:09","slug":"intranet-monitoring","status":"publish","type":"page","link":"https:\/\/it.telkomuniversity.ac.id\/en\/puti-profile\/facts-and-figures\/it-infrastructure-report\/intranet-monitoring\/","title":{"rendered":"Intranet Monitoring"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><iframe loading=\"lazy\" style=\"border: 0;\" src=\"https:\/\/netmon.telkomuniversity.ac.id\/public\/mapshow.htm?id=4705&amp;mapid=04603A7B-205B-46D5-AFA4-14E7537A2690\" width=\"100%\" height=\"650\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>Monitor Network Traffic Between Telkom University Buildings in Real-Time<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>This page provides&nbsp;&nbsp;<em>real-time<\/em>&nbsp;access to &nbsp;network monitoring between buildings in Telkom University through the PRTG Network Monitor system. Users can see:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Inter-Building Traffic Map<\/strong><br>Interactive visualization of traffic data between the main building (ABC Building), laboratories, libraries, and supporting facilities.<\/li>\n\n\n\n<li><strong>Key Parameters<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Bandwidth Utilization<\/em>\u00a0\u00a0(percentage of bandwidth usage)<\/li>\n\n\n\n<li>Latency between nodes<\/li>\n\n\n\n<li>Network device uptime status<\/li>\n\n\n\n<li>Automatic system alert for disturbances<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Service Priority<\/strong><br>Color marking for critical connections such as:\n<ul class=\"wp-block-list\">\n<li>Centralized academic system<\/li>\n\n\n\n<li>Big data research links<\/li>\n\n\n\n<li>Connection to Telkom Group Data Center<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why Is It Important?<\/strong><br>This monitoring ensures:<br>\u2713 Network stability for e-learning and online exams<br>\u2713 Optimization of bandwidth distribution during peak times (08:00-10:00 &amp; 13:00-15:00)<br>\u2713 Early detection of disruptions before they impact users<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FAQ:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: What is PRTG and why is it used at Telkom University?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;PRTG is an enterprise tool for monitoring&nbsp;<a href=\"https:\/\/it.telkomuniversity.ac.id\/tag\/infrastruktur-jaringan\/\">network infrastructure<\/a>&nbsp;. It was chosen because of its ability to handle the complexity of a campus network connected to 40+ buildings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: How often is traffic data updated?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;Updates are done every 15 seconds automatically. Historical data can be accessed up to 1 year back for trend analysis purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: How to distinguish colors on the graph?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;Green = normal (0-70% utilization), Yellow = alert (70-85%), Red = overload (85%+). The dotted line indicates latency &gt;100ms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Who is responsible for this system?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;Tel-U Network Operation Center (NOC) team works closely with Telkom Group IT division. Disruption reports can be submitted via ticketing on the staff portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: Can this data be accessed from outside the campus?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;Limited access via a dedicated VPN after performing two-factor authentication for infrastructure security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q: How do I read the packet loss graph?<\/strong><br><em>A:<\/em>&nbsp;&nbsp;A value &gt;0.5% in the \u201cLoss\u201d column indicates a potential connection quality issue. Contact helpdesk immediately if it lasts &gt;5 minutes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">#Telkom University network monitoring #campus building traffic #PRTG network monitor<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">#campus bandwidth #inter-building latency #Tel-U NOC #network troubleshooting<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">#Telkom University network status #Tel-U campus internet disruption<\/p>\n\n\n\n<section id=\"section-c49c3929-a40c-4ccd-b698-a508e181ab6c\" class=\"wp-block-gutentor-call-to-action gutentor-section  gutentor-calltoaction call-to-action-template3 has-color-bg has-custom-bg\"><div class=\"grid-container\"><div class=\"gutentor-grid-item-wrap\"><div class=\"gutentor-single-item\"><div class=\"gutentor-single-item-content\"><h3 class=\"gutentor-single-item-title\">Submit Ticket For Network Complaints<\/h3><div class=\"gutentor-single-item-desc\"><p class=\"gutentor-single-item-desc\">SLA Ticket Service must be responded to within a maximum of 3\u00d724 hours.<br><br>For access to technical details or monthly analysis reports, academic staff can request via the Tel-U intranet using an SSO account.<\/p><\/div><div class=\"gutentor-button-group\"><a class=\"gutentor-button gutentor-single-item-button gutentor-icon-after\" href=\"https:\/\/satu.telkomuniversity.ac.id\/\" target=\"_blank\"><i class=\"gutentor-button-icon fas fa-cloud-download-alt\"><\/i><span>Ticket SATU<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Monitor Network Traffic Between Telkom University Buildings in Real-Time This page provides&nbsp;&nbsp;real-time&nbsp;access to &nbsp;network monitoring between buildings in Telkom University through the PRTG Network Monitor system. Users can see: Why Is It Important?This monitoring ensures:\u2713 Network stability for e-learning and online exams\u2713 Optimization of bandwidth distribution during peak times (08:00-10:00 &amp; 13:00-15:00)\u2713 Early detection of [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":93660,"parent":170601,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-170375","page","type-page","status-publish","has-post-thumbnail","hentry"],"blocksy_meta":{"page_structure_type":"type-4","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/170375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=170375"}],"version-history":[{"count":0,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/170375\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/170601"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/93660"}],"wp:attachment":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=170375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}