{"id":170526,"date":"2025-03-10T10:55:08","date_gmt":"2025-03-10T03:55:08","guid":{"rendered":"https:\/\/it.telkomuniversity.ac.id\/?page_id=170526"},"modified":"2025-03-13T16:20:06","modified_gmt":"2025-03-13T09:20:06","slug":"service-management-system-policy","status":"publish","type":"page","link":"https:\/\/it.telkomuniversity.ac.id\/en\/sla-service-catalog-puti\/service-management-system-policy\/","title":{"rendered":"Service Management System Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Directorate of Information Technology Center \u2013 Telkom University<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Implementing a service management system in accordance with international standards and<br>applicable laws and regulations in the territory of the Republic of Indonesia.<\/li>\n\n\n\n<li>Manage the planning and development of service management systems in accordance with service management goals or objectives.<\/li>\n\n\n\n<li>Managing monitoring and evaluation plans for service management systems as a form of continuous improvement.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/it.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/03\/Integrated-Management-System-Policy-Directorate-of-IT-Center-1024x578.jpg\" alt=\"Integrated Management System Policy Directorate of IT Center\" class=\"wp-image-170108\" srcset=\"https:\/\/it.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/03\/Integrated-Management-System-Policy-Directorate-of-IT-Center-1024x578.jpg 1024w, https:\/\/it.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/03\/Integrated-Management-System-Policy-Directorate-of-IT-Center-300x169.jpg 300w, https:\/\/it.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/03\/Integrated-Management-System-Policy-Directorate-of-IT-Center-768x433.jpg 768w, https:\/\/it.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/03\/Integrated-Management-System-Policy-Directorate-of-IT-Center.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Integrated Management System Policy Directorate of IT Center<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Directorate of Information Technology Center \u2013 Telkom University<\/p>\n","protected":false},"author":17,"featured_media":170108,"parent":169898,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-170526","page","type-page","status-publish","has-post-thumbnail","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/170526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=170526"}],"version-history":[{"count":0,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/170526\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/pages\/169898"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/170108"}],"wp:attachment":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=170526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}