{"id":179184,"date":"2025-11-03T14:23:40","date_gmt":"2025-11-03T07:23:40","guid":{"rendered":"https:\/\/it.telkomuniversity.ac.id\/telkom-university-perkuat-keamanan-digital-lewat-iso-270012022-langkah-nyata-direktorat-puti-menuju-kampus-aman-dan-cerdas\/"},"modified":"2025-11-05T16:52:10","modified_gmt":"2025-11-05T09:52:10","slug":"telkom-university-strengthens-digital-security-through-iso-270012022-a-concrete-step-by-the-puti-directorate-towards-a-safe-and-smart-campus","status":"publish","type":"post","link":"https:\/\/it.telkomuniversity.ac.id\/en\/telkom-university-strengthens-digital-security-through-iso-270012022-a-concrete-step-by-the-puti-directorate-towards-a-safe-and-smart-campus\/","title":{"rendered":"Telkom University Strengthens Digital Security Through ISO 27001:2022 \u2014 A Concrete Step by the PuTI Directorate Towards a Safe and Smart Campus"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"1--keamanan-informasi-fondasi-transformasi-digital-telkom-university-\"><strong><strong>Information Security, the Foundation of Telkom University&#8217;s Digital Transformation<\/strong><\/strong><\/h2>\n\n\n\n<section id=\"g-7yy7h7r\" class=\"wp-block-gutentor-m13 section-g-7yy7h7r gutentor-module gutentor-module-table-of-contents g-enable-collapsible\"><div class=\"grid-container\"><div class=\"g-toc\"><div class=\"g-toc-header\"><div class=\"g-toc-heading g-icon-right\"><div class=\"g-toc-title\">Table of Contents<\/div><span class=\"g-toc-icon-wrap\"><i class=\"g-toc-icon g-toc-icon-open fas fa-plus\"><\/i><i class=\"g-toc-icon g-toc-icon-close fas fa-minus\"><\/i><\/span><\/div><\/div><div class=\"g-toc-body\"><ol class=\"g-ordered-list\" type=\"1\"><li><a href=\"#1--keamanan-informasi-fondasi-transformasi-digital-telkom-university-\">Information Security, the Foundation of Telkom University&#8217;s Digital Transformation<\/a><\/li><li><a href=\"#2--mengapa-iso-270012022-penting-bagi-dunia-pendidikan-tinggi-\">Why ISO 27001:2022 is Important for Higher Education<\/a><\/li><li><a href=\"#3--timeline-pelaksanaan-surveillance-2025%E2%80%932026-langkah-sistematis-dan-terencana-\">Surveillance Implementation Timeline 2025\u20132026: Systematic and Planned Steps<\/a><\/li><li><a href=\"#4--kolaborasi-tim-ti-dan-pimpinan-kunci-efektivitas-implementasi-\">Collaboration between IT Teams and Leadership: The Key to Effective Implementation<\/a><\/li><li><a href=\"#5--kesiapan-infrastruktur-dari-server-hingga-safe-ai-\">Infrastructure Readiness: From Servers to SAFE AI<\/a><\/li><li><a href=\"#6--dari-sertifikasi-menuju-budaya-keamanan-informasi-\">From Certification to Information Security Culture<\/a><\/li><li><a href=\"#7--integrasi-dengan-iso-lain-pilar-tata-kelola-digital-kampus-\">Integration with Other ISOs: Pillars of Campus Digital Governance<\/a><\/li><li><a href=\"#8--dampak-nyata-bagi-mahasiswa-dan-sivitas-akademika-\">Real Impact on Students and Academic Community<\/a><\/li><li><a href=\"#9--menatap-masa-depan-menuju-digital-resilience-campus-\">Looking to the Future: Towards a Digital Resilience Campus<\/a><\/li><li><a href=\"#10--telkom-university-siap-melangkah-menuju-masa-depan-digital-\">Telkom University is ready to step into the digital future<\/a><\/li><\/ol><\/div><\/div><\/div><\/section>\n\n\n\n<p>In recent years,&nbsp;<strong>Telkom University<\/strong>&nbsp;has developed into one of the most digital universities in Indonesia. Nearly all academic activities\u2014from course registration and attendance to scientific publications\u2014are now conducted online.<br>But behind this digital convenience lies a significant responsibility:&nbsp;<strong>protecting information security<\/strong>&nbsp;.<\/p>\n\n\n\n<p><strong>The Telkom University Information Technology Center (PuTI)<\/strong>&nbsp;Directorate&nbsp;, as the primary driver of the campus&#8217; IT infrastructure, continues to strengthen its systems to remain resilient to cyber threats. One manifestation of this commitment is maintaining&nbsp;<strong>ISO\/IEC 27001:2022 certification<\/strong>&nbsp;, the highest international standard for information security management.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Digitalization will only be successful if its security can be trusted. We ensure that Telkom University&#8217;s systems and data are protected according to global standards.&#8221;\u2014&nbsp;<em>Director of PuTI Telkom University<\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"2--mengapa-iso-270012022-penting-bagi-dunia-pendidikan-tinggi-\"><strong>Why ISO 27001:2022 is Important for Higher Education<\/strong><\/h2>\n\n\n\n<p>Many people know ISO 27001 simply as &#8220;data security certification.&#8221; However, its meaning is much broader.<br>ISO 27001 regulates the entire&nbsp;<strong>information security management system (ISMS)<\/strong>&nbsp;\u2014from policies and operational procedures to risk management and cyber incident preparedness.<\/p>\n\n\n\n<p>In the world of education, implementing this standard is very important because universities manage thousands of sensitive data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Student and alumni data,<\/li>\n\n\n\n<li>Academic and research information,<\/li>\n\n\n\n<li>Financial system, and<\/li>\n\n\n\n<li>Digital service infrastructure.<\/li>\n<\/ul>\n\n\n\n<p>ISO 27001:2022 serves as a guideline for ensuring that all activities are carried out&nbsp;<strong>safely, measurably, and documented<\/strong>&nbsp;, thereby increasing the reputation and public trust in Telkom University.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"3--timeline-pelaksanaan-surveillance-2025%E2%80%932026-langkah-sistematis-dan-terencana-\"><strong>Surveillance Implementation Timeline 2025\u20132026: Systematic and Planned Steps<\/strong><\/h2>\n\n\n\n<p>2025 marks a significant milestone for Telkom University. According to the official schedule,&nbsp;<strong>the PuTI Directorate<\/strong>&nbsp;will conduct&nbsp;<strong>an ISO 27001:2022 Surveillance Audit<\/strong>&nbsp;from&nbsp;<strong>August 2025 to January 2026.<\/strong>&nbsp;This<br>audit aims to ensure that the implemented information security system remains effective and aligned with campus dynamics.<\/p>\n\n\n\n<p>Here are the steps in brief:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>August\u2013October 2025:<\/strong>\u00a0Preparation and updating of ISO standard documentation, including updated security policies, access controls, and risk records.<\/li>\n\n\n\n<li><strong>September\u2013October 2025:<\/strong>\u00a0Cross-unit coordination with auditees and university leadership to ensure readiness for the audit process.<\/li>\n\n\n\n<li><strong>November 2025:<\/strong>\u00a0Implementation of external audit visitation by an independent certification body.<\/li>\n\n\n\n<li><strong>December 2025:<\/strong>\u00a0Evaluation of visitation results and completion of PTPP (Request for Corrective and Preventive Action).<\/li>\n\n\n\n<li><strong>January 2026:<\/strong>\u00a0Finalization of report and follow-up on continuous\u00a0<em>improvement<\/em>\u00a0.<\/li>\n<\/ol>\n\n\n\n<p>This entire series is carried out by&nbsp;<strong>the SMKI Implementation Team of the PuTI Directorate<\/strong>&nbsp;with support from&nbsp;<strong><a href=\"https:\/\/manmuti.telkomuniversity.ac.id\/2025\/11\/03\/telkom-university-jaga-keamanan-informasi-melalui-iso-27001-2022-komitmen-direktorat-puti-di-era-digital\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT Quality Management (ManMutI)<\/a><\/strong>&nbsp;and various campus functional units.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"4--kolaborasi-tim-ti-dan-pimpinan-kunci-efektivitas-implementasi-\"><strong>Collaboration between IT Teams and Leadership: The Key to Effective Implementation<\/strong><\/h2>\n\n\n\n<p>The implementation of ISO 27001 at Telkom University is more than just an administrative exercise. It is the result of close collaboration between&nbsp;<strong>the technical team<\/strong>&nbsp;,&nbsp;<strong>auditees<\/strong>&nbsp;, and&nbsp;<strong>university leadership<\/strong>&nbsp;.<br>The PuTI Directorate ensures that every process\u2014from system configuration to user access policies\u2014is implemented consistently across all work units.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We want a culture of information security to become part of the daily lives of the entire academic community. Not just the IT team, but all system users.&#8221;\u2014&nbsp;<em>SMKI Coordinator, PuTI Directorate, Telkom University<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>In addition to management support, successful implementation is also supported by internal systems such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Change Management System (CMS)<\/strong>\u00a0that records every configuration change,<\/li>\n\n\n\n<li><strong>Incident Response Portal<\/strong>\u00a0for IT incident reporting and analysis, and<\/li>\n\n\n\n<li><strong>Helpdesk Monitoring Dashboard<\/strong>\u00a0that ensures real-time follow-up of every request or incident.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"5--kesiapan-infrastruktur-dari-server-hingga-safe-ai-\"><strong>Infrastructure Readiness: From Servers to SAFE AI<\/strong><\/h2>\n\n\n\n<p>Behind the ISO 27001 certification lies a digital infrastructure under constant development.<br>Telkom University&#8217;s PuTI Directorate is currently strengthening its technology architecture with a&nbsp;<strong>Secure, Agile, and FAIR (SAFE AI)<\/strong>&nbsp;approach \u2014a combination of security, service speed, and algorithmic fairness.<\/p>\n\n\n\n<p>The steps currently being implemented include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Implementation of the Zero Trust Security Framework<\/strong>\u00a0, where every user access must go through a multi-factor authentication process.<\/li>\n\n\n\n<li><strong>Integration of security logs<\/strong>\u00a0between servers using SIEM (Security Information and Event Management).<\/li>\n\n\n\n<li><strong>AI-based monitoring<\/strong>\u00a0, to automatically detect user behavior anomalies and potential attacks.<\/li>\n\n\n\n<li><strong>Risk-based internal system audit<\/strong>\u00a0, according to ISO 27005 (Information Security Risk Management) guidelines.<\/li>\n<\/ol>\n\n\n\n<p>This innovation shows that Telkom University not only complies with ISO standards, but also&nbsp;<strong>anticipates future security challenges<\/strong>&nbsp;.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"6--dari-sertifikasi-menuju-budaya-keamanan-informasi-\"><strong>From Certification to Information Security Culture<\/strong><\/h2>\n\n\n\n<p>Certification is only the first step. More important is how Telkom University instills&nbsp;<strong>a culture of information security<\/strong>&nbsp;throughout the organization.<br>Through various internal programs, the PuTI Directorate is building awareness that digital security is a shared responsibility.<\/p>\n\n\n\n<p>Some of the leading initiatives that have been implemented include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201cThink Before You Click\u201d campaign<\/strong>\u00a0to prevent phishing and malware,<\/li>\n\n\n\n<li><strong>Cyber \u200b\u200battack simulation (Cyber \u200b\u200bDrill)<\/strong>\u00a0in campus system environment,<\/li>\n\n\n\n<li><strong>Information risk management training<\/strong>\u00a0for lecturers and staff,<\/li>\n\n\n\n<li><strong>Cloud security and password hygiene education<\/strong>\u00a0for new students.<\/li>\n<\/ul>\n\n\n\n<p>These activities are held regularly, in collaboration with the information security unit and national certification bodies, ensuring that each individual understands their role in maintaining the integrity of the university system.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7--integrasi-dengan-iso-lain-pilar-tata-kelola-digital-kampus-\"><strong>Integration with Other ISOs: Pillars of Campus Digital Governance<\/strong><\/h2>\n\n\n\n<p>Telkom University&#8217;s PuTI Directorate has long been a leading example of&nbsp;<strong>multi-standard IT management integration<\/strong>&nbsp;in the education sector.<br>In addition to ISO 27001:2022, PuTI also maintains and implements:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ISO\/IEC 20000-1:2018<\/strong>\u00a0\u2014 IT service management standard,<\/li>\n\n\n\n<li><strong>ISO 21001 : 2018<\/strong>\u00a0\u2014 educational organization management system, and<\/li>\n\n\n\n<li><strong>COBIT 2019 Framework<\/strong>\u00a0\u2014 value creation-based information technology governance.<\/li>\n<\/ul>\n\n\n\n<p>The synergy of these three standards ensures that every university digital service \u2014 from academics and administration to research \u2014 runs efficiently, securely, and measurably.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe integration of ISO 20000 and 27001 enables us to provide not only reliable IT services, but also secure and user-oriented ones.\u201d\u2014&nbsp;<em><a href=\"https:\/\/manmuti.telkomuniversity.ac.id\/\" target=\"_blank\" rel=\"noreferrer noopener\">IT Service Quality Management PuTI Telkom University<\/a><\/em><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"8--dampak-nyata-bagi-mahasiswa-dan-sivitas-akademika-\"><strong>Real Impact on Students and Academic Community<\/strong><\/h2>\n\n\n\n<p>Information security may sound technical, but its impact is felt directly by all users of campus systems:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Students<\/strong>\u00a0enjoy a stable digital experience without data disruptions.<\/li>\n\n\n\n<li><strong>Lecturers and researchers<\/strong>\u00a0feel safer in sharing research results and academic documents.<\/li>\n\n\n\n<li><strong>Administrative units<\/strong>\u00a0can manage sensitive data with guaranteed protection.<\/li>\n\n\n\n<li><strong>University leaders<\/strong>\u00a0have full visibility into IT performance and risks.<\/li>\n<\/ul>\n\n\n\n<p>The end result is&nbsp;<strong>a more mature, transparent, and trustworthy campus digital ecosystem<\/strong>&nbsp;\u2014 a crucial foundation towards Telkom University&#8217;s vision as a&nbsp;<em>Smart Campus for the Future<\/em>&nbsp;.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9--menatap-masa-depan-menuju-digital-resilience-campus-\"><strong>Looking to the Future: Towards a Digital Resilience Campus<\/strong><\/h2>\n\n\n\n<p>The PuTI Directorate isn&#8217;t stopping there. Following ISO 27001:2022 Surveillance, the next development direction is to build a&nbsp;<strong>Digital Resilience Campus<\/strong>&nbsp;\u2014a campus that is resilient to cyber threats and ready to face technological disruption.<\/p>\n\n\n\n<p>The main strategies being prepared include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Development of\u00a0<strong>Business Continuity Management (BCM)<\/strong>\u00a0across units,<\/li>\n\n\n\n<li><strong>Integration of cloud security and data center<\/strong>\u00a0based on container security,<\/li>\n\n\n\n<li><strong>Utilizing an AI governance framework<\/strong>\u00a0to ensure the university&#8217;s artificial intelligence models run ethically and safely,<\/li>\n\n\n\n<li><strong>Enhanced endpoint security<\/strong>\u00a0for academic and administrative systems.<\/li>\n<\/ol>\n\n\n\n<p>These steps strengthen Telkom University&#8217;s commitment to not only be a superior campus in academics, but also a pioneer in&nbsp;<strong>educational technology governance and security in Indonesia<\/strong>&nbsp;.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"10--telkom-university-siap-melangkah-menuju-masa-depan-digital-\"><strong>Telkom University is ready to step into the digital future<\/strong><\/h2>\n\n\n\n<p>Through the implementation and monitoring of&nbsp;<strong>ISO\/IEC 27001:2022<\/strong>&nbsp;, Telkom University affirms the role of the PuTI Directorate as the vanguard in maintaining information security and digital trust.<br>This step is not only a fulfillment of certification obligations, but also a reflection of the university&#8217;s philosophy:<br><strong>&#8220;Innovation with Integrity.&#8221;<\/strong><\/p>\n\n\n\n<p>With robust infrastructure, adaptive policies, and an ingrained security culture, Telkom University is poised to move towards a&nbsp;<strong>safer, smarter, and more sustainable<\/strong>&nbsp;digital future .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Directorate of Information Technology Center (PuTI) of Telkom University has once again demonstrated its commitment to building a secure and resilient campus ecosystem through the implementation of ISO 27001:2022 Surveillance. This program includes documentation updates, cross-unit coordination, and external audit visits. ISO 27001 is proof that Telkom University maintains the security of academic, research, and administrative data according to global standards.<br \/>\nWith the support of modern infrastructure, an information security culture, and integration with ISO 20000 and ISO 21001, PuTI continues to drive the transformation towards a Smart and Secure Campus. This step confirms Telkom University&#8217;s position as a leading digital campus that is not only academically superior but also technologically reliable.<\/p>\n","protected":false},"author":17,"featured_media":179120,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":92,"footnotes":""},"categories":[92,3725,28],"tags":[3753],"class_list":["post-179184","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-directorate","category-events","category-news","tag-iso-27001-en"],"blocksy_meta":[],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/179184","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=179184"}],"version-history":[{"count":1,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/179184\/revisions"}],"predecessor-version":[{"id":179188,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/179184\/revisions\/179188"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/179120"}],"wp:attachment":[{"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=179184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=179184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=179184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}