Service Management System Policy
Service Management System Goals
IT Center Director
In order to support Telkom University’s target to become a World Class University (WCU), the Directorate of Information Technology Center (PuTI) functions as an “enabler” that provides a means of supporting the achievement of WCU in the field of Information Technology.
In addition, PuTI is committed to gradually moving towards a customer focus from the previous operational focus. If previously PuTI’s focus was on smooth operations, the PuTI Directorate will gradually begin to focus on customer satisfaction within Telkom University, without forgetting the smooth operation of IT services. Thus, it is hoped that PuTI’s service level can improve and be even better.
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Telkom University kampus Merdeka Belajar
Telkom University Rector Prof. Adiwijaya: the implementation of Merdeka Belajar will be conducted in the academic year 2020/2021 through the work-ready program, internship program, and research program.