Telkom University Maintains ISO/IEC 20000-1:2018 Certification: The Importance of This Standard for IT Services
Telkom University has once again demonstrated its commitment to maintaining IT service standards by successfully undergoing the ISO/IEC 20000-1:2018 Surveillance Audit . This audit took place in a hybrid manner on February 5-12, 2024 and was closed in an online session on Monday (12/2).…