We care about TelUtizen IT activities

We are here to ensure optimal technology, provide innovative solutions, and create a more efficient and integrated digital ecosystem. With full attention, we support TelUtizen’s growth, creativity, and productivity in the use of technology.

Connecting TelUtizen

We deliver digital solutions that connect individuals, communities, and systems in one integrated ecosystem. With technology, collaboration, and innovation, we ensure that every TelUtizen can easily connect, share insights, and grow together in a dynamic digital environment.

Customer Satisfaction is our priority

The Directorate of Information Technology Center abbreviated as PuTI, is under the Chancellor (see Telkom University organizational structure). Responsible for supporting the institution’s business processes in accordance with Telkom University’s vision and mission through Information Technology services.

The role of the Directorate of Information Technology Center (PuTI) is very crucial in supporting Telkom University’s vision to become a research and entrepreneurial university that plays an active role in the development of technology, science, and arts based on information technology. By having strong and integrated infrastructure, applications, and information technology services, Telkom University can achieve its vision to become a center of excellence for research and entrepreneurship in the development of technology, science, and arts based on information technology. In addition, the Directorate of PuTI strives to establish better communication and collaboration with all stakeholders to improve services and realize Telkom University’s vision.

Organizational structure
Prof Dedy

Maskot-PuTI-right-side

IT Product Development

Responsible for developing information systems and technology for university stakeholders, involved in the ICT blueprint development team for information systems and technology development. Conducting analysis and compiling work programs and application development activities and information systems as strategic tools for optimizing university performance.

Information Technology 
Research and Services

This section aims to coordinate, organize and review the information technology quality standard management process of the Directorate of Information Technology Center on an ongoing basis in accordance with internal and external quality assurance standards to improve the effectiveness of the Directorate of Information Technology Center Quality Assurance, the process of requesting services and IT incidents can be resolved completely in accordance with the SLA (Service Level Agreement) and managing feedback from services, research on the needs of the University’s Information Technology both in terms of hardware and software, managing all resources and performance of the university’s webometric ranking which is the responsibility of the Directorate of Information Technology Center.

Information Technology 
Infrastructure and Security

Responsible for the management and development of IT infrastructure and security.

Certification (ISO)

Quality Management

Security System

PuTI Activities