Who we are
Our website address is: https://it.telkomuniversity.ac.id .
What personal data we collect and why we collect it
Comment
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Form
Open the contact page
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Privacy Policy for Analytics
1. Introduction
Telkom University’s Information Technology Center (PuTI) Directorate is committed to protecting user privacy in every digital service we manage. This policy explains how we collect, use, and protect analytical data from users who access our platforms and services.
2. Types of Data Collected
In order to improve the quality of service, we collect analytical data in the form of:
- Technical information: IP address, browser type, device, operating system, and screen resolution.
- User behavior data: Pages visited, time of visit, session duration, and interaction with content.
- Traffic source: Where users access our platform from (e.g. search engines, social media, or direct links).
3. Data Collection Methods
Analytical data is collected through:
- Cookies and other tracking technologies , which help us understand user behavior.
- Server logs , which automatically record user activity.
- Integration with third-party analytics tools , such as Google Analytics and Microsoft Fabric, for in-depth analysis.
4. Purpose of Data Use
The data collected is used to:
- Analyze trends and patterns of PuTI digital service usage.
- Improve performance and user experience.
- Optimizing digital platform management strategies in Telkom University environment.
- Detect and prevent suspicious activity or policy violations.
5. Third Party Use
We may use third-party services such as Google Analytics and Microsoft Fabric to assist in data analysis. Information collected by third parties is subject to the respective service providers’ privacy policies. We do not share analytics data with third parties outside of the purposes outlined in this policy.
6. User Options to Control Data
Users have control over the data collected in the following ways:
- Disable cookies through browser settings.
- Use incognito mode or a VPN to limit tracking.
- Contact us to request removal or exclusion from certain analytics.
7. Data Security
We implement security measures such as:
- Data encryption to protect collected information.
- Restricted access policy for authorized teams only.
- Data storage in a secure infrastructure , in accordance with Telkom University’s information technology security standards.
8. Policy Changes
This policy may be updated from time to time to ensure compliance with regulations and internal policies of Telkom University. Any changes will be informed through our official platform.
For further questions, please contact the PuTI Telkom University Directorate through the available communication channels.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long do we keep your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Open the contact page
Additional information
How We Protect Your Data
Telkom University’s Information Technology Center (PUTI) Directorate implements various technical and organizational security measures to protect user data. Some of the methods we use include:
- Data Encryption – User data collected and stored is encrypted to prevent unauthorized access.
- Access Control – Only authorized parties have access to specific data with multiple layers of authentication.
- Security Monitoring – Active monitoring systems are used to detect and address potential security threats.
- Regulatory Compliance – We ensure our policies and procedures comply with applicable data protection regulations.
Data Breach Procedure
If a data leak occurs, the Telkom University PUTI Directorate has the following mitigation steps:
- Identification and Analysis – Identifying the source of the leak and its impact on user data.
- Notification and Transparency – Provide notification to affected parties and relevant authorities in accordance with applicable regulations.
- Remediation and Prevention – Implementing steps to close security gaps and prevent similar occurrences in the future.
- Audit and Evaluation – Conduct in-depth evaluations to improve data security systems.
Third Parties Receiving Data
We may receive or share data with relevant third parties in IT operations, including but not limited to:
- Cloud Service Providers such as hosting and data storage services.
- Technology Partner for digital service integration and optimization purposes.
- Legal Authority if required based on applicable regulations.
Automated Decision Making and User Profiling
We may use automated systems to assist with decision making and user profiling, such as:
- Network Traffic Analysis – Automated systems analyze network traffic to detect anomalies or potential threats.
- Security Monitoring – The system automatically flags suspicious activity and triggers a security response.
Industry Regulatory Disclosure Requirements
We are committed to meeting industry regulatory standards regarding data protection, including:
- Personal Data Protection (PDP) Law in Indonesia.
- Telkom University Information Security Policy .
- Applicable Technology and Communications Regulations .
If you have further questions regarding this privacy policy, please contact the PuTI Telkom University Directorate through the official channels provided.